Call 360-664-3162 ext 253 to register
Class #4: Communicating in Challenging Situations
Participants practice two communication tools – assertiveness and Aikido – which are helpful in difficult situations. They learn a four-step process, called DESC (Describe, Express, Specify, and Consequence) for using the assertive style of communication. With Aikido, participants learn how to align and find “common ground” with a person who is distressed. A segment highlights guidelines for communicating with a person who is memory impaired.
Space is limited.
Call 360-664-3162 ext 253
Mar 21, 2024
1:00 pm - 3:00 pm
LMTAAA Online
Zoom - All Counties, WA